Sales Cloud

Salesforce Nonprofit Cloud Consultant Certification Guide & Tips

The Nonprofit Cloud Consultant Certification has been created for consultants (and in my opinion administrators) who have experience, or wish to gain experience, in implementing the Salesforce Nonprofit Cloud solutions.  Much of the content is related to consulting and understanding concepts as opposed to the administration of the platform, however, a key grasp on differences …

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No More Coding required for complex duplicate record check

Now salesforce provide effect way to Manage Duplicate Records in Salesforce without writing single line of code Before Spring ‘16, to check for duplicate record in salesforce we have to write apex code in trigger, which will run on insert and updated of record and check if there is a duplicate record exist, 1) writing such …

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what is difference between sales cloud and service cloud?

Quite simply, Sales Cloud is more geared towards business development and Service Cloud is geared towards Call Centres, Live Agents, PABX integration etc In Brief: \”Sales Cloud\” refers to the \”sales\” module in salesforce.com. It includes Leads, Accounts, Contacts, Contracts, Opportunities, Products, Pricebooks, Quotes, and Campaigns (limits apply). It includes features such as Web-to-lead to …

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