Highly focused, self-motivated, and proactive in using my Industry experience, technical skillset, communication abilities in adding value to quality, profitability, and client experience.Meticulous and persevere in achieving near-perfect deliverable.
Specialized in Cloud, Bigdata, AI, ML, DL, CRM, Enterprise Automation, RPM, Enterprise Mobility, Bots, E-commerce, IoT.
12+ Years of Experience in CRM Administration, Development and Integration experience in Health care, BFSI, Field Service Management, Project Management, Design, Engineering, Entertainment Software, and Mobile Technology Domains.
Extensive knowledge on the Salesforce BI tool, Vlocity, Tableau, Google Analytics, Einstein Analytics, Event monitoring, and Adobe Marketing suite, AEM, Reltio MDM.
Experience with AWS architecture – EC2, AWS Lambda, AWS Machine Learning (SageMaker, Deep lens..etc), AWS Echo & Amazon Glue, and different tools (e.g. API gateway, Glacier, S3 buckets, SQS, SNS, AWS Arora, and traditional databases).
Salesforce, Siebel, Microsoft dynamics, Vlocity (Energy and Utilities, Communications, Health Sectors ), Apptivo, Veeva, Veeva Vault, Veeva Network, Service Max, Service Now
Salesforce Sales, Service, Community, Health, CPQ, Einstein, HEDA, Pardot, Marketing, B2B & B2C Commerce, OMS, Financial, Manufacturing, App cloud, Survey and Feedback Management, FSL, Consumer Goods, Revenue Cloud, Heroku, Vlocity Energy and Utilities Cloud & Integrations with Cross Clouds
ETL &Integration Platforms:
Informatica Power Center, IBM WebSphere Cast Iron, Apatar, MuleSoft, Dell Boomi, Tibco, Apigee.
Web services: RESTful, SOAP, JMS.
Mobile Technologies: IOS Objective-C, Android- Java, Ionic 2
Technologies: Java, Java Script, .Net (WCF, Web API, MVC, ASP.Net), JQuery, CSS, HTML5, Angular JS, Python, Angular2 (Native scripting), Native2
Version Control Systems: Git, Subversion, Perforce, Flosum, Copado.
Project Management and Reporting Tools: Proof hub, Trello, Rally, JIRA, Basecamp, milestones PM.
Monitoring/Build Tools: Splunk, IFDB, Selenium, Ant, Jenkins.
Leadership: P&L, Vendor Management, IT COTS, Performance Measurement, Global Team Management, Team mobilization, Staff Development.
Leader of Several Community Groups
Salesforce Architect Group Singapore
Salesforce Marketers Group Singapore
Salesforce Slack Chapter Group Singapore
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Force.com Developer
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Community Cloud Consultant
- Salesforce Certified Nonprofit Cloud Consultant
- Salesforce Certified Einstein Analytics and Discovery Consultant
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
- Salesforce Certified Pardot Specialist
- Salesforce Certified Pardot Consultant
- Salesforce Certified Sharing and Visibility Designer
- Salesforce Certified Data Architecture & Management Designer
- Salesforce Certified Application Architect
- Salesforce Certified Development Lifecycle & Deployment Designer
- Salesforce Certified Identity and Access Management Designer
- Salesforce Certified Integration Architecture Designer
- Salesforce Certified Certified System Architect!
- Salesforce Certified Experience Consultant
- Salesforce Certified Marketing Cloud Administrator
- Salesforce Certified Marketing Cloud Email Specialist
- Salesforce Certified Marketing Cloud Developer
- Salesforce Certified Business Analyst
- Salesforce Certified Heroku Architect
- Salesforce Certified Field Service Consultant
- Salesforce Certified Business Analyst Certification
- Salesforce Certified B2B Commerce Administrator
- Salesforce Certified Non-Profile Cloud Consultant
- Salesforce Certified Associate
- Salesforce Certified B2C Commerce Developer
1. Salesforce Certified Industries CPQ Developer
2. Salesforce Certified Omnistudio Consultant
3. Salesforce Certified Omnistudio Developer
1. Salesforce Certified Marketing Cloud Personalization Expert (IS)
2. Salesforce Certified Customer Data platform Expert ( CDP)
3. Salesforce Certified Consumer Good Clouds Expert (CG Expert)
1. MuleSoft Certified Developer – Level 1 (Mule 4)
1. AWS Certified Developer – Associate
1. Automation Anywhere Certified Advanced RAP Professional (v11)